Complaints & Appeals
Complaints and Appeals at CAP are handled fairly, transparently, confidentially, and in accordance with internationally recognized publication ethics principles.
Contemporary Accounting Perspectives (CAP) is committed to maintaining transparency, fairness, accountability, and academic integrity in all editorial and publication processes. Authors, reviewers, readers, and other stakeholders may submit complaints or appeals regarding editorial decisions, publication processes, ethical concerns, or published content.
All complaints and appeals are handled carefully, confidentially, and without prejudice. CAP evaluates each case in accordance with its editorial policies, publication ethics standards, and the principles of fairness and due process.
Scope of Complaints
Editorial Process
Concerns about delays, communication, reviewer handling, or editorial procedures.
Concerns about delays, communication, reviewer handling, or editorial procedures.
Editorial Decisions
Appeals against rejection or revision decisions when authors believe a procedural or factual error occurred.
Appeals against rejection or revision decisions when authors believe a procedural or factual error occurred.
Ethical Concerns
Allegations involving plagiarism, duplicate publication, authorship disputes, conflicts of interest, or research misconduct.
Allegations involving plagiarism, duplicate publication, authorship disputes, conflicts of interest, or research misconduct.
Published Articles
Concerns about errors, corrections, retractions, or post-publication ethical issues.
Concerns about errors, corrections, retractions, or post-publication ethical issues.
How to Submit a Complaint or Appeal
Complaints or appeals should be submitted in writing to the editorial office. The submission should clearly state the nature of the complaint or appeal, provide relevant manuscript details where applicable, and include supporting evidence or documentation.
Authors appealing an editorial decision should explain the specific grounds for the appeal and indicate whether they believe the decision was affected by a factual error, procedural irregularity, conflict of interest, or misunderstanding of the manuscript’s content.
Review and Evaluation Process
1
Submission
The complaint or appeal is submitted to the editorial office in writing.
The complaint or appeal is submitted to the editorial office in writing.
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2
Preliminary Assessment
The Editor-in-Chief or an appointed editor reviews whether the complaint or appeal falls within the journal’s scope and policies.
The Editor-in-Chief or an appointed editor reviews whether the complaint or appeal falls within the journal’s scope and policies.
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3
Investigation
Relevant records, reviewer reports, editorial correspondence, and supporting evidence are examined where necessary.
Relevant records, reviewer reports, editorial correspondence, and supporting evidence are examined where necessary.
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4
Outcome
The complainant or appellant is informed of the outcome after the evaluation is completed.
The complainant or appellant is informed of the outcome after the evaluation is completed.
Appeals Against Editorial Decisions
Authors may appeal an editorial decision if they believe that the decision was based on a procedural error, factual misunderstanding, conflict of interest, or insufficient consideration of the manuscript. Appeals are not intended to function as a second round of peer review simply because the authors disagree with the outcome.
The Editor-in-Chief may uphold the original decision, request further editorial assessment, consult an Associate Editor, invite an additional independent review, or take other appropriate action depending on the nature of the appeal.
Complaints Involving Ethical Concerns
Complaints involving suspected plagiarism, duplicate publication, authorship disputes, undisclosed conflicts of interest, data manipulation, citation manipulation, or other forms of academic misconduct are handled with particular care. Where necessary, CAP may request clarification from authors, reviewers, institutions, or other relevant parties.
If an ethical concern relates to a published article, the journal may consider issuing a correction, expression of concern, retraction, or other appropriate notice in accordance with its publication ethics and correction policies.
Confidentiality and Fairness
All complaints and appeals are treated confidentially. CAP seeks to ensure that all parties involved are treated fairly and that decisions are made objectively based on available evidence, editorial records, and ethical publishing principles.
Final Decision
After the review of a complaint or appeal is completed, the decision of the Editor-in-Chief or the appointed editorial body shall be considered final. Repeated complaints or appeals without new evidence may not be reconsidered.
